A while ago I promised a brief list of resources on space, place and place-making to friends and students.
It took a while, I concede, but here it is. I decided to start with books first, and leave interesting articles and papers for another round. Books are much more reader-friendly, and some of the stuff is thick.
If you work on cross-channel user experience right now, one of the trickiest questions you might get asked is how do you communicate the change in scope to both stakeholders and the design team. What deliverables you use, and how do you structure them. Here's a few comments on one of the most intriguing ideas around, Dan Willis's (@uxcrank) intent paths.
I'm one of the founders and now one of the Associate Editors of the Journal of Information Architecture, a peer-reviewed scholarly journal run by REG-iA and sponsored by the Information Architecture Institute and Copenhagen Business School. The Journal wants to facilitate the systematic development of a scientific body of knowledge in the field of information architecture, and Issue 1, Vol. 3, Spring 2011, is out »